Welcome to the community! We are thrilled that you are considering opening a store with us. Our goal is not just to have you list products, but to empower you to build a thriving business. This guide will walk you through every step of the process, from creating your account to making your first sale.
Before you can build your storefront, you will need a general user account. This keeps everything secure and streamlined under one login.
Once you are logged in, you can apply to open your store. We review each application to maintain a high-quality marketplace for everyone.
Pro-Tip:
Your shop name is your brand! Choose something memorable that reflects your products.
Congratulations on your approval! Now it's time to set up your store to attract customers and make sales. Your Vendor Dashboard is your new command centre for everything.
This is how you get paid, so let's do it first! We partner with Stripe, a global leader in secure online payments.
Your profile is your chance to build trust and connect with customers. Go to the 'Vendor Update' section.
This is the heart of your store. High-quality listings lead to higher sales. Navigate to the 'Products' tab and click 'Add New Product'.
Clear shipping rules prevent confusion and lost sales. In your dashboard, find the 'Shipping Policy' section.
Pro-Tip:
Customers love free shipping! Consider offering it on orders over a certain amount to increase your average order value.
If you have specific customer service hours, you can set them in your dashboard. This lets customers know when they can expect a response from you.
Once set up, you can manage your store through the vendor dashboard.
Most vendors complete their setup in 30-45 minutes. Payment setup may take 1-2 business days for verification.
You can reach out via email at [email protected] or call us at 07423836508. We're here to help!
Yes! You can offer variations like size, its price and quantity, and personalized customization. Set them as mandatory or optional based on your needs.
